A. Visa On Arrival (VOA)

Holders of passports from the following countries are eligible to apply for VOA (VISA ON ARRIVAL):

THERE ARE TWO OPTIONS HOW TO APPLY FOR VOA:

Instruction for Option 1

Please read carefully

1. e-VOA is a single-entry visa that is valid for a 30-day stay in Indonesia with the purpose of Tourism, Government visits, Business Meetings, Goods Purchasing, or Transit only.
2. The validity period of e-VOA is different from the period of stay in Indonesia. The validity period of e-VOA is 90 days, as stated on e-VOA.

If foreigners holding e-VOA come to Indonesia after the 90 days period, they must apply for a new e-VOA, visa on arrival at the airport, or other types of visas.

So you should only apply for an e-VOA after 15 March 2023, not before.

3. Holders of passports from the following countries are eligible to apply for e-VOA: a list of 87 countries
4. Holders of travel documents other than a passport (Laissez Passer, Titre de voyage, Travel Document, Document of Identity, Certificate of Identity, Alien Passport, Alien Travel Document, Emergency Travel Document, Emergency Passport; or Temporary Passport) are not eligible to apply e-VOA.
5. The e-VOA fee is IDR 500.000,00 (est. US$35). Please note that every payment via Debit/Credit Card will incur additional fees according to the financial institution’s regulations.
6. Each traveler must hold a separate e-VOA, including infants and children (even if children/infants are included in their parent passports).
7. Foreigners who wish to enter Indonesia must hold a passport with an expiration date of at least 6 (six) months from the date of arrival (In accordance with article 22 (1) b Minister of Law and Human Rights Regulation Number 44 of 2015).
8. Once the e-VOA is processed, none of the information can be changed.

The information on your e-VOA must be exactly the same as the information on your passport. Otherwise, your e-VOA will be invalid and there will be no refund. According to article 106 Minister of Law and Human Rights Regulation Number 44 of 2015, the Immigration Officer at the ports of entry reserves the right to deny entry into Indonesia to a foreigner who provides incorrect information in the visa application.

9. The documents to request an e-VOA are as follows:

• Full biodata page of passport with at least 6 months validity from the date of your arrival to Indonesia (format JPG/JPEG/PNG);
• Passport size photograph (format JPG/JPEG/PNG);
• Email address;
• A valid Mastercard, Visa, or JCB credit card.

10. Before submitting an e-VOA, you must create an Account by “Main Page > Apply > Register” (please note that each evoa must be submitted by the respective account) and perform:

• Fill in data and upload documents;
• Receive verification email; and
• Activate the Account by clicking “activate” on the verification email which must be confirmed within one hour.

11. After logging in to your account, you can apply for e-VOA by clicking “Main Page > Apply” and then perform: 

Data Filling:

1)   Visa type,

2)   Arrival information, and

3)   Residence information in Indonesia; Payment; and Granting e-VOA.

12. After completing the “payment confirmation” page, you must proceed with the payment within 120 minutes. Otherwise, the system will not accept payment, and you will need to create a new request. 

13. You can only make the payment by Mastercard, Visa, and JCB credit card.

The card is not required to be under your name. Kindly make sure that your card has a “3D Secure System” and is open to international transactions.

14. After completing the payment process, your e-VOA will be available in your Account. Immigration Officers at the ports of entry can verify your e-VOA in their system. However, you are advised to keep your e-VOA with you either as a softcopy (on tablet pc, smartphone, etc.) or as a hardcopy in case of any failure in the system.
15. You only need to do the Account creation once. If you forgot your password you can select “Main Page > Forgot Password”.
16. Kindly inform the e-VOA Support Desk (live chat at www.imigrasi.go.id or send an email to visa@imigrasi.go.id or humas@imigrasi.go.id) should you encounter any suspended or unsuccessful transactions during the request procedure. Please do not create a new request or make a new payment unless otherwise advised. The Ministry will not be responsible for additional payments and no refund will be granted in case of such unfinished transactions.
17. There are numerous websites that claim to assist users in receiving Indonesian e-VOA in return for a service charge. These websites are not endorsed by or associated with the Indonesian government. Therefore, we cannot be held responsible for any misuse of information or failure of service on their side.

Click here to create an account and start your e-VOA application.